For plumbers
Plumbing reviews, handled. Every customer asked, every review answered — by a person.
$399 a month. No contract. Cancel by text.
Free profile audit — by text, from a person
What's the best review management service for plumbers?
Kingpost suits plumbers whose work comes in through the phone at the worst possible hour. For $399 a month a real person asks every customer for a review, answers every review within one business day in your voice, and texts back every missed call. No contract, and a 30-day money-back guarantee.
The urgency trade
Nobody comparison-shops a plumber standing in water.
A homeowner with a burst supply line is not reading your about page. They have shut the main off, they are standing in a wet hallway, and they are working down the map results with their thumb. First company that answers gets the job. Second company gets nothing, no matter how good it is.
Which means your reputation is doing its work in about eight seconds, before anyone speaks to you. The star rating and the top two or three visible reviews are the entire sales process for an emergency call. Everything else on your website is for a different, calmer customer who may not exist in your business at all.
And then there is the phone itself. Emergency calls arrive at 11pm, on Sunday, during another job with your hands under a sink. The ones that roll to voicemail rarely leave one — they hang up and dial the next listing, and you never learn the job existed.
27%
of calls to home services businesses are not answered.
Source: Invoca, 2024
Recency
"Last review: March 2023" reads as out of business.
A homeowner in a hurry does not count your reviews. They glance at the top of the list and check the date. A profile whose most recent review is eighteen months old tells a stranger one of two stories: the company has stopped working, or the company has stopped caring. Neither gets the emergency call.
This is where plumbing has an advantage that no other trade in this list has, and almost nobody uses. Your job volume is enormous. A two-truck shop can turn twenty-five to forty completed jobs a week, every week, all year. That is more raw material for review requests than a roofer sees in a quarter.
Worked properly, that volume produces a wall that is always current — new reviews landing every week, so the date at the top is never more than a few days old. Not worked at all, it produces the same three reviews from 2021 that you have been carrying for years.
74%
of consumers seek reviews written in the last three months.
Source: BrightLocal, Local Consumer Review Survey, 2026
How it works for a plumbing company
Built for volume, not for showpieces.
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Send every completed job once a week — drain clears and water heaters alongside the repipes. All of it counts.
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We ask each household once, spread the sends so your profile gains reviews steadily rather than in a suspicious burst, and skip anyone with an open callback.
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Missed calls are texted back within minutes, nights and weekends included, and every review gets a reply within one business day.
The Kingpost Guarantee
Three promises. Thirty days to test them.
Every customer asked. Every review answered within one business day. Every missed call texted back. And if the first month doesn't earn its keep, say the word within 30 days and you get your money back — no forms, no argument.
FAQ
Plumbing questions
We run 30 jobs a day. Is that too many to ask?
Volume is the advantage, not the obstacle. High job counts are exactly what produces a review wall deep enough that nobody can catch you. We ask every completed job, spread across the week, and deduplicate repeat households so the same customer is never asked twice for the same problem.
Do you ask after a drain clear, or only the big jobs?
Every completed job, including the forty-minute drain clear. Small jobs are where plumbers usually stop asking, and they are the bulk of your volume. A wall built from three hundred ordinary jobs beats one built from twelve repipes, because it reads as a company that works constantly.
What about a review from someone angry about emergency pricing?
It gets a reply within one business day and it does not get argued with. Price complaints are answered by explaining what after-hours dispatch involves, once, calmly, for the benefit of the next reader. Anything that alleges damage or names a technician comes to you before we post it.
Who actually writes the replies?
A person at Kingpost who has read your history and knows a slab leak from a wax ring. Drafts are AI-assisted and human-checked, nothing about damage or liability is posted without your approval, and every reply goes out under your company name.
Start with the free audit.
We score your Google profile out of 100, put you beside two or three plumbers you compete with for emergency searches, and text you the one thing costing you money right now. Free, by text, no sales call.