For remodelers
Remodeling reviews, handled. Every client asked, every review answered — by a person.
$399 a month. No contract. Cancel by text.
Free profile audit — by text, from a person
What's the best review management service for remodelers?
Kingpost suits remodelers who finish a handful of jobs a year and cannot afford to waste one. For $399 a month a real person asks every client for a review, answers every review within one business day in your voice, and texts back every missed call. No contract, and a 30-day money-back guarantee.
Low volume, high weight
Every review you don't get is a year you can't prove.
A plumber can miss a hundred review requests and still have a healthy wall by Christmas. You finish eight to fifteen projects a year. If you fail to ask on four of them, you have erased a third of the evidence that this year happened at all, and there is no way to go back and recover it in February.
The arithmetic runs the other way too. One critical review inside a set of twelve is a visible dent that a prospective client will read in full, twice, while deciding whether to hand you eighty thousand dollars and the keys. Inside a set of four hundred it would be invisible. You do not have four hundred and you never will.
Which makes the unanswered review the most expensive thing on your profile. A homeowner scrolling a short list of reviews notices immediately that the difficult one has no reply under it. The silence reads as agreement, or as a builder who does not want to talk about it, and both cost you the consultation.
97%
of consumers read reviews for local businesses.
Source: BrightLocal, Local Consumer Review Survey, 2026
Timing and narrative
The ask has to land at the right moment, and it usually doesn't.
On a six-month whole-house, the relationship has a shape. There is the honeymoon at demo, the low point somewhere around the third change order, the grind of the punch list, and then a genuinely happy period two weeks after the client has moved back into the room. Ask at final payment and you catch the exhaustion. Ask two weeks later and you catch the delight.
Nobody in a remodeling company is watching for that window, because the person who would notice is already deep into the next project. So the ask either never happens or it goes out attached to the invoice, which is the worst possible envelope to put it in.
There is a second thing your reviews can do that no other trade gets. Answered well, they become a portfolio in prose — your reply naming the room, the scope, the problem you solved in an old house — so that the review page reads like a body of work rather than a scoreboard. That is a real asset, and it is built one careful reply at a time.
74%
of consumers seek reviews written in the last three months.
Source: BrightLocal, Local Consumer Review Survey, 2026
At a dozen projects a year, a three-month gap in your reviews is normal production — and it is also the window in which most prospective clients decide you have gone quiet.
How it works for a remodeling company
Slower cadence, closer attention.
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Tell us when a project closes — there are few enough of them that a message works as well as an export.
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We time the ask to land after the punch list is done and the client has lived with the room, then follow once if it goes unanswered.
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Every review gets a considered reply within one business day, and anything about scope, change orders, or timeline comes to you before it is posted.
The Kingpost Guarantee
Three promises. Thirty days to test them.
Every customer asked. Every review answered within one business day. Every missed call texted back. And if the first month doesn't earn its keep, say the word within 30 days and you get your money back — no forms, no argument.
FAQ
Remodeling questions
We only finish twelve jobs a year. Is that enough to bother with?
Twelve is exactly why it matters. At that volume every single review is a meaningful share of your public record, and every unanswered one is a visible hole. A high-volume plumber can absorb a bad month. You cannot, which is why the ask has to happen every time.
When do you ask on a six-month kitchen?
After the punch list closes and the client has lived in the room for a week or two — not at final payment, when everyone is exhausted and the last snag is still fresh. Timing the ask is most of the job on long projects, and getting it wrong costs you the review entirely.
A client is unhappy about a change order. Do you reply publicly?
We draft it and you approve it before anything posts. Money disputes on long projects are the reviews that read worst when handled badly and best when handled well. The reply we write states what was agreed, offers to continue offline, and never argues about the invoice in public.
Who actually writes the replies?
A person at Kingpost who has read your whole review history and knows the difference between a snag and a defect. Drafts are AI-assisted and human-checked, and on remodeling work you approve anything touching scope, change orders, or a delayed completion date.
Start with the free audit.
We score your Google profile out of 100, compare you with two or three remodelers in your market, and text you the one thing costing you money right now. Free, by text, and no sales call attached.